Privacy Policy

Last updated: September 2026

At A11yMatrix, we respect your privacy and are deeply committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our software utilities, or deploy our widgets.

1. Information We Collect

We collect information that you provide directly to us when registering for an account, requesting security audits, subscribing to our services, or communicating with our team. This includes:

2. Use of Information

We use the collected information exclusively to provide, maintain, and secure our accessibility widget services, process transactions via Paddle, deliver scan reports, and send critical service or account notifications.

3. Third-Party Services & Merchant of Record

To facilitate secure global billing and compliance, we partner with Paddle.com. When purchasing our services, Paddle acts as the merchant of record and collects personal/billing data under their own strict privacy standards. We encourage you to review Paddle's privacy policy regarding financial data processing.

4. Data Security

We implement robust industry-standard security protocols, encrypted environment variables, and secure token authentication (such as JWT and HMAC validation) to safeguard your information against unauthorized access, alteration, or disclosure.

5. Your Data Rights (GDPR & CCPA Compliance)

Depending on your geographic location (such as the European Union or California), you retain specific rights regarding your personal data, including the right to access, correct, or request the deletion of your account data stored on our systems. To exercise these rights, simply reach out to us.

6. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how your data is handled, please contact our privacy team at: support@a11ymatrix.com

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